Let’s talk
fragrance.

A question about a scent, a little help choosing, or an order you want to check? Start here. We can help you find the right information.

How can we help?

Start with what
you need.

A little context helps us understand your question. Choose the route that fits, then explore or get in touch.

01 / Choosing a scent

Find your direction.

Tell us the notes you enjoy, whether you prefer something fresh or warm, and when you plan to wear it. You can compare the fragrance families in our guide first.

02 / Your order

Keep the details close.

Have your order number, the name used at checkout and a short description of your question ready. This helps us locate the information you need.

03 / Payment support

Ask before you transfer.

If you are unsure about a payment instruction or order reference, contact Dauraa before sending payment. Keep your transaction reference for follow-up.

WhatsApp Dauraa

0329 6161349

For order enquiries, keep your order number handy so we can help you more easily.

Find us online

Join our world.

Before you reach out

A few details make
the conversation easier.

For fragrance advice
Share two or three notes you like, the perfume you are considering, and the feeling you have in mind.

For an existing order
Keep your order number, contact number and the name on the order ready.

For a delivery concern
Explain what happened and keep relevant photos or order information available when contacting the team.

A quick answer might be here.

What should I check before ordering?

Review your chosen fragrances, quantities, delivery address and contact number before placing the order.

Can I pay when my order arrives?

Yes. Cash on Delivery is available.

How do I choose a fragrance?

Start with the notes you enjoy: fresh citrus, soft florals, warm woods or rich oud. Explore our scent guide to compare the collection.

Can I return or exchange a perfume?

Dauraa does not offer returns or exchanges. If there is a problem with your delivery, please contact us with your order details.

Meet the brand

There is a story
behind every beginning.

Dauraa began with a young woman’s determination to build something personal, supported by family and rooted in Lahore. Get to know the story behind the collection.

Find Dauraa on Instagram, TikTok and Facebook for more from the brand.